Refund Policy

At Xfinitservicesltd, we strive to ensure that our customers are completely satisfied with our products and services. If for any reason you are not satisfied with your purchase, we offer a comprehensive refund policy as outlined below.

Full Money-Back Guarantee

We offer a full money-back guarantee for all purchases made on our website or over the phone. If you are not satisfied with the product or services that you have purchased from us, you can get your money back. You are eligible for a full reimbursement within 10 calendar days of your purchase.

Eligibility for Refunds

• To be eligible for a refund, you must request the refund within 10 calendar days of your purchase.

• After the 10-day period, you will no longer be eligible for a refund and may not be able to receive one.

• We encourage our customers to try the products or services in the first two weeks after their purchase to ensure they meet your needs.

How to Request a Refund

If you have any additional questions or would like to request a refund, please feel free to contact us through email or phone.

• Email: support@xfinitservicesltd.com

• Phone: +447365542115
  

Our customer service team is available to assist you with the refund process and address any concerns you may have.

Refund Process

• Once your refund request is received, we will initiate a review to confirm your eligibility.

• Approved refunds will be processed within 7-10 business days from the approval date.

• The refund will be made to the original method of payment. Depending on your payment provider, it may take additional time for the refund to reflect in your account.

• You will receive a confirmation email once the refund has been processed.

Exceptions to Our Refund Policy

• Customized Services: Certain customized services may not be eligible for a full refund. Please contact us for more information regarding these exceptions.

• Digital Products: Refunds for digital products may vary based on usage and download history. Please review the specific terms for digital products before requesting a refund.

Commitment to Customer Satisfaction

At Xfinitservicesltd, your satisfaction is our top priority. If you encounter any issues with our products or services, we encourage you to reach out to us. We are committed to resolving any problems promptly and ensuring that you have a positive experience with us.

Additional Support

If you need further assistance or have any feedback about our products, services, or refund policy, please do not hesitate to contact our customer support team. We value your input and are always looking for ways to improve our offerings.

Contact Us

• Email: support@xfinitservicesltd.com

• Phone: +447365542115

• Mailing Address: Xfinitservicesltd, 20 Goodshaw Ave Blackburn BB1 8PF

Our support team is available Monday to Friday, 9 AM to 6 PM. We aim to respond to all inquiries within 24 hours.

Thank you for choosing Xfinitservicesltd. We appreciate your business and are here to ensure you have the best experience possible with our products and services. Your trust and satisfaction are paramount to us, and we look forward to serving you in the future.